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Visitors with mobility access requirements

We offer a range of facilities to help you explore the paintings, visit exhibitions and come to events.

Badge-holder parking

There is one designated parking space on Orange Street. Please note this parking space is about 250 meters from the Getty Entrance.

You are required to book 48 hours in advance by telephoning: 020 7747 2885.

There are five alternative parking spaces available nearby in St Martin's Street.

The space on Orange Street is not on the National Gallery premises. Should another Blue Badge holder park there before you arrive, unfortunately, we cannot send them away. If this occurs, there are alternative parking spaces available in St Martin’s Street and Leicester Square Car Park. Please phone Westminster Parking Information Service on 020 7823 4567 for more information.

Public car parks are available nearby in Leicester Square [external link, opens in a new tab] and Trafalgar Square [external link, opens in a new tab].

Level entrances

Level access entry is available at the Getty Entrance.

See map


Please contact us for a full list of lifts and dimensions.

Wheelchairs and Rollator

Transport and standard manual wheelchairs as well as a rollator are available to book in advance. Please call 020 7747 2885.

A limited number are available on a first come, first served basis at the Getty Entrance on Level 0. Please ask at the desk upon arrival.

There are disabled and ambulant toilets near the entrance.


Seating is available around the Gallery.

  • On Level 2, in the main galleries
  • Near the Getty Entrance
  • Stools are available from the Getty Information Desk on request

You are welcome to bring a folding stool.

Contact us

All visits must be booked in advance online to help us manage the number of people in the Gallery and limit queuing.

Need help booking your ticket(s)?

If you're a Member:

Exhibition tickets:

General access queries: Contact Information on 020 7747 2885 or email 

Access events: Education on 020 7747 2864 or email